Reviews

Accurate Diagnostics, expedient service, friendly staff, and great prices for service.

Chris, thanks for a great review! We're thrilled to hear you had a positive experience with us at Carmel Automotive. Here at Carmel, providing accurate diagnostics and expedient service are our top priorities. We take pride in offering friendly customer service and competitive prices. If you have any questions or need further assistance, please don't hesitate to reach out to us at (602) 942-8670. Thanks again for choosing Carmel Automotive! -Mandi

- Carmel Automotive

Most garbage piece of shit place on the planet

Carlos, unfortunately we do not have any record of you or your vehicle being in for service. We do however, have video footage of you speeding through our lot at approximately 6:57 A.M. on Oct. 5, 2026 when you were too impatient to wait at the left turn signal at 19th Ave. and Thunderbird and cut through our lot almost running into one of our customers classic vehicles while you were driving your blue Nissan Altima, as well as the altercation with our employee. As stated earlier we do have the full video footage of this incident including your license plate. We request you remove this false review immediately.

- Carmel Automotive

Thank You, very professional service!

Thank you, Jeffrey, for the glowing review! We're delighted you had a professional experience at Carmel Automotive. If you need further assistance, please don't hesitate to call us at (602) 942-8670. -Mandi

- Carmel Automotive

These guys are great! I had an oil leak on my pan gasket. They replaced the gasket and didn't charge me anything. I thought it was really nice. I go here all the time and they're really really good and fair priced.

Paul, we're thrilled to read your review! It's always our goal to provide exceptional service at Carmel Automotive. We're glad we could take care of your oil leak and that you appreciated our fair pricing. We look forward to serving you again! -Mandi

- Carmel Automotive

I wish I could give this shop more than five stars! ⭐⭐⭐⭐⭐ This is the first time I’ve ever come across such an honest and trustworthy auto repair shop. I’ve taken my car there twice, and both times they had plenty of opportunities to charge me for unnecessary repairs. In fact, I was already expecting the repairs to cost me a lot of money. But to my surprise, both times it was just small things and little details that needed attention. And on one occasion, September 15, 2026, I didn’t have to pay anything at all! I honestly cannot express how grateful I am to them. It’s so refreshing to find people who are honest and genuinely care about their customers instead of taking advantage of them. Whenever I get the chance, I always recommend them to others. Thumbs up for you guys! 👍 You’ve definitely earned my trust and appreciation!

Dear Zulma, thank you for this incredible review! We appreciate your kind words and are thrilled to hear about your positive experiences at our shop. It's our goal to always provide honest and reliable service to our customers like you. If you ever have any car-related concerns, feel free to reach out at (602) 942-8670. We look forward to serving you again in the future. -Mandi

- Carmel Automotive

Awesome service! Great people to work with.

Thank you for the five-star review, Vince-Vincent! We're thrilled to hear that you had an awesome experience with us at Carmel Automotive. We pride ourselves on providing great service and working with the best people. If you need anything in the future, don't hesitate to give us a call at (602) 942-8670. -Mandi

- Carmel Automotive

It is very hard to find a reliable shop but i'm very glad I found Carmel, They really take care of their customers! Thank you.

Thank you for choosing Carmel Automotive! We're thrilled to hear that you had such a positive experience with us. Providing excellent customer service and reliable car repairs is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out to us at (602) 942-8670. We look forward to serving you again in the future! -Mandi

- Carmel Automotive

helpful in scheduling appointments. Prompt in time promised of finished work. Cost is fare and has not done any work that was asked or they have shown work that needs to be done or future needs to be done. We have had great communication on everyone from the owners to the mechanics.

Thank you for the wonderful review! We're thrilled to hear about your positive experience with us at Carmel Automotive. Providing excellent communication and service is what we strive for. If you ever need anything in the future, please don't hesitate to reach out -Mandi (602) 942-8670

- Carmel Automotive

The staff is super friendly and I trust their expertise! They are super accommodating too as I was able to get my car in within a day’s notice and they worked quickly and efficiently to get the job done!

Thank you for your kind words, Lacey! We're thrilled to hear about your positive experience at Carmel Automotive. Providing exceptional service and expertise is our top priority. We're always here to accommodate you. If you need anything, feel free to reach out to us at (602) 942-8670. Take care!-Mandi

- Carmel Automotive

Love this place! Been here twice with two different vehicles and have left extremely happy both times.

Thank you for trusting us with your vehicles, Sean! We're delighted to hear that you've had great experiences with us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to your next visit! -Mandi

- Carmel Automotive
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